RETURN POLICY
Return Policy:
At Phellicia , we strive to provide you with the highest quality Clothing. To ensure your satisfaction, we meticulously inspect each product before it is shipped out. As a result, we do not accept returns unless the product has been damaged during transit.
However, we understand that unforeseen circumstances may occur. If you receive a damaged product, please contact us immediately at phellicatoronto@gmail.com within 2 days of receiving your order. When contacting us, please provide detailed documentation and evidence of the damage, such as clear pictures or videos.
Once we receive your email, our team will review the provided information and determine the appropriate course of action for your return. We reserve the right to either provide a replacement or issue a refund based on the validity of the claim.
Please note that our return policy is applicable only to damaged items during transit. We do not accept returns for reasons such as change of mind or sizing issues. We highly recommend carefully reviewing our sizing guide and product descriptions before making a purchase.
If you have any further questions or concerns regarding our return policy, please do not hesitate to contact us at phelliciatoronto@gmail.com. Our dedicated customer service team is here to assist you. Your satisfaction is our top priority.
At Phellicia , we strive to provide you with the highest quality Clothing. To ensure your satisfaction, we meticulously inspect each product before it is shipped out. As a result, we do not accept returns unless the product has been damaged during transit.
However, we understand that unforeseen circumstances may occur. If you receive a damaged product, please contact us immediately at phellicatoronto@gmail.com within 2 days of receiving your order. When contacting us, please provide detailed documentation and evidence of the damage, such as clear pictures or videos.
Once we receive your email, our team will review the provided information and determine the appropriate course of action for your return. We reserve the right to either provide a replacement or issue a refund based on the validity of the claim.
Please note that our return policy is applicable only to damaged items during transit. We do not accept returns for reasons such as change of mind or sizing issues. We highly recommend carefully reviewing our sizing guide and product descriptions before making a purchase.
If you have any further questions or concerns regarding our return policy, please do not hesitate to contact us at phelliciatoronto@gmail.com. Our dedicated customer service team is here to assist you. Your satisfaction is our top priority.